Faq categories
What type of water can I filter with my Star Water Filter® gravity water filtration system?
Our filters are high-performance and have been tested with a wide range of pollutants to ensure their effectiveness.
They are therefore capable of filtering most of the pollutants potentially present in your tap water: bacteria, viruses, drug residues, heavy metals, PFAS, pesticides, etc.
What about filtering water that is not tap water?
First of all, you need to proceed with caution and always use water that you know is safe to drink.
If, however, in a particular situation (an emergency or self-sufficiency situation, for example), you are obliged to filter water that is not mains water, a number of precautions need to be taken:
- Carry out preliminary tests to check that the water does not contain any pollutants that are not listed in our analyses and for which we have not carried out tests. Even if we know that our filter is capable of eliminating certain pollutants that have not been tested, we cannot guarantee its effectiveness on a particular pollutant if it has not been analysed.
- Precautions when handling: if your water only contains pollutants identified as being treated by our filter, and in normal concentration, you may consider filtering it. In this case, the water must not be used to prime your filters or clean your system, and must not be brought into contact with any other element of the filter to avoid pollution. The water should be poured directly into the upper tank, avoiding any overflow or splashes. Be careful not to touch the water with your hands, as contact with it could pollute your system.
- To prime your filters, soak them for 2 to 3 hours in clean water, or use a tap connected to the mains water supply. This is to avoid contamination of your filters.
If in doubt, contact us by telephone or via our contact form.
Premium Water Distribution SAS accepts no responsibility for any failure to observe these precautions.