Faq categories
- Ultimate Star Filter® [20]
- General questions about water filtration [3]
- Installation, servicing and maintenance of Star Water Filter® water filters [4]
- Troubleshooting Star Water Filter® water filters [5]
- Receipt of your Star Water Filter® water filter [4]
- Star Water Filter® orders and delivery [5]
- Use, hygiene and maintenance [1]
What type of water can I filter with my Star Water Filter® gravity water filtration system?
What type of water can I filter with my Star Water Filter® gravity water filtration system?
Star Water Filter® filtration systems are designed for standalone domestic use, without connection to the water network, in order to filter water intended for consumption.
They can be used with tap water, but also with water whose origin and quality are known, provided that appropriate precautions for use are followed.
Our filter cartridges have been tested by an independent laboratory on numerous contaminants that may be present in water: heavy metals, PFAS, pesticides, pharmaceutical residues, microorganisms tested according to the available protocols, and more.
These results make it possible to assess the filter’s performance under the specific test conditions carried out. As with any domestic filtration system, however, they do not constitute a universal guarantee of treatment for all possible pollutants, in all concentrations and in all situations.
Can I use my filter in the event of an incident, a water outage, or with water that does not come directly from the public water supply?
A gravity filtration system can be a useful solution to improve the quality of water available at home, especially when you want an additional filtration barrier, without electricity or pressure.
When the water does not come from the public water supply, or when an incident affects the usual quality of the water, it is important to proceed with caution. The nature of the water, its origin, how it has been stored and any potential risks must be taken into account before use.
If there is any doubt about microbiological, chemical or accidental contamination, the Star Water Filter® system should not be considered a sole and automatic treatment solution. The recommendations of the competent health authorities should be followed and, if necessary, an appropriate analysis should be carried out by a qualified laboratory.
Priming, cleaning and maintenance of the system must always be carried out with clean water, in order to avoid contamination of the system or the filter cartridges.
If in doubt, please contact us by phone or via our contact form.
Premium Water Distribution SAS declines all liability in the event of use of the system under conditions contrary to the precautions indicated above and to the user instructions.