About Star Water Filter®
Our company
Star Water Filter® is a French company specialising in gravity water filtration. We have been selling water filtration systems from world-renowned brands throughout Europe for several years.
Keen to improve existing solutions and design an innovative filter, we have spent over a year and significant resources designing, testing and manufacturing our own water filtration systems. The result of this work is a high-performance water filtration system with NSF®-certified filters that meet European REACH and RoHS requirements, attesting to the quality of manufacture and safety of the materials used.
Our team
Whether in sales, technical support or after-sales service, all our employees have extensive experience in water filtration and are qualified to respond to and handle all your requests.
We also have a dedicated logistics department to prepare and ship your orders as quickly as possible and in the best possible conditions.
Finally, because your satisfaction is really important to us and we want to offer you the best possible shopping experience, if you have any problems with a shipment, our transport after-sales service is there for you, dedicated to listening and resolving delivery issues.
Our strengths
Our company and our Star Filter® ultimate water filters stand out thanks to several major strengths that make our filtration products the best choice for pure, healthy water:
- Innovation and Expertise: we have designed, tested and manufactured our own filters after many years of experience. Every detail has been designed to optimise filtration.
- Total Transparency: we share with you every step of the creation of our filter, as well as all analyses, ensuring total confidence in the quality of our products.
- Superior Performance: our filters outperform standard products, which are made solely from activated carbon, thanks to a combination of specific, high-quality materials and rigorous testing in certified laboratories.
- Safe and Certified Materials: our components are all NSF® certified and have passed REACH and ROHS tests. As such, they are not only free of BPA and phthalates, but also completely safe.
- Certification and Compliance: we have obtained NSF® certification for our Ultimate Star Filter®. This guarantee assures you of both the quality of design and filtration performance.
- Customer Service: our experience in customer support guarantees you a purchasing experience that meets your expectations. Our experts will advise you at every stage of your decision-making process. Customer satisfaction is our priority.
- Delivery Assistance: we have dedicated logistics support in direct contact with carriers. In the event of a delivery incident, our transport assistance team, which you can contact directly, will take proactive and reactive measures to quickly resolve any issues encountered.
- Your Order: from order confirmation to delivery, we send you regular notifications so you can track your order and its progress.
Star Water Filter® and its Ultimate Star Filter® filters are a unique water filtration solution that combines safety, efficiency and transparency.
The manufacturing of our Star Water Filter® systems
