Frequently asked questions
Faq categories
- Ultimate Star Filter® [20]
- General questions about water filtration [3]
- Installation, servicing and maintenance of Star Water Filter® water filters [5]
- Troubleshooting Star Water Filter® water filters [5]
- Receipt of your Star Water Filter® water filter [4]
- Star Water Filter® orders and delivery [5]
- Use, hygiene and maintenance [1]
Troubleshooting Star Water Filter® water filters
Filtration is slow, is this normal?There's still water in my top tank. Is this normal?
I have a leak in my Star Water Filter® water filtration system
The tap runs very smoothly even when my tank is full
Filtration stops when there is still water in the upper tank