Rating 5/5
Frequently asked questions
Faq categories
- Ultimate Star Filter® [20]
- General questions about water filtration [3]
- Installation, servicing and maintenance of Star Water Filter® water filters [5]
- Troubleshooting Star Water Filter® water filters [5]
- Receipt of your Star Water Filter® water filter [4]
- Star Water Filter® orders and delivery [5]
- Use, hygiene and maintenance [1]
Checking your Star Water Filter® package
When you receive your parcel, start by checking that you have all the items corresponding to your order by consulting the delivery note inside the parcel. If you forget or make a mistake, contact us immediately by telephone or via the contact form so that we can check and correct the problem as soon as possible.
Your parcel always contains a delivery note and an invoice.
Assembly, start-up, maintenance instructions and advice on using your Star Water Filter® water filtration system are available on our website.