On the Star Water Filter® site, you can pay either by credit card via Crédit Agricole or PayPal, or via your PayPal account, or by cheque (for France) or bank transfer.

If you encounter a problem when paying for your order online, here's what you need to do:

Payment by cheque or by bank transfer:

In this case, you can contact us by telephone or via the contact form, stating your name and the nature of the problem you are experiencing so that we can solve your problem.

PayPal payment:

In the case of a PayPal payment, whether by credit card or via your account, you should contact PayPal customer service. We cannot intervene directly in problems related to their payment platform.

For any other problem, you can contact us by telephone or via the contact form.